Terms of use
Provisional version — pending legal review.
2026-07-20
1. Purpose
Planify by Taarefni is an online directory and appointment-booking platform connecting service businesses established in Algeria with their clients. The platform is not a party to the service contract between the business and the client: it provides the booking tool, the directory and notifications.
2. Accounts
Businesses create a professional account with a verified e-mail address and phone number. Clients may book without an account (name and phone) or create a password-protected account. Every user warrants the accuracy of the information provided and the confidentiality of their credentials.
3. Bookings
Depending on the business's configuration, a booking request is confirmed automatically or submitted for approval. While pending, the requested slot is temporarily held. Anti-abuse limits apply (open requests per business, request rate).
4. Cancellation and rescheduling
Each business defines its cancellation window, displayed before the booking is confirmed. Within that window the client can cancel or move the appointment from their management link or account. The business may refuse or cancel an appointment; the client is informed.
5. Business obligations
Businesses undertake to publish accurate information, to carry out a lawful activity and to honour confirmed appointments. Profile verification (the “Verified” badge) is optional and is not a guarantee by the platform.
6. Reviews
Only clients whose appointment was honoured may leave a review, within 60 days. Reviews are published immediately and moderated a posteriori. The business may reply publicly.
7. Liability and suspension
The platform is provided “as is” with a reasonable availability objective. Listing content is the responsibility of the businesses. The platform may suspend an account or listing in case of abuse, fraud or breach of these terms.
8. Governing law
These terms are governed by Algerian law. Any dispute falls under the jurisdiction of the competent Algerian courts.